The Problem

The ever growing problem of “sunbed wars” at resorts is causing frustration among holidaymakers. As demand for a prime spot rises, particularly during peak season, competition for loungers has led to conflicts and stress, reducing guest satisfaction.

This issue disrupts relaxation and harms the reputation of hospitality venues, potentially leading to negative reviews. Solving it is crucial for maintaining a peaceful atmosphere where guests can enjoy amenities without early wake-ups or disputes.

Implementing a fair system to prevent lounger hogging will improve guest experiences, boost customer satisfaction, and enhance business reputation through repeat visits and positive word-of-mouth.