Reservato Partner Program

As a certified Reservato Partner, you're not just delivering devices—you’re enabling smooth, high-value experiences for clients and their guests. Part of your role includes offering on-site training to hotel or cruise staff so they can confidently manage their lounger estate using the Reservato Guest App and Reservato Manager App.

You’ll receive everything you need, including branded handbooks, signage templates, and full support.

Train receptionists, pool staff, and guest services teams on how to:

• Help guests download and use the app
• Support scanning and reservations
• Handle common questions and tech issues
• Identify and manage unattended loungers

You’ll use roleplay, real devices, and the branded Guest App Handbook for easy reference.

Train managers and supervisors on how to:

• Monitor and manage loungers in real time
• Override, release, or lock out loungers
• View usage logs and guest activity
• Adjust time limits and settings

All sessions are backed by the Reservato Manager Handbook, with optional follow-ups as needed.

All partners receive:

• Guest App Handbook (PDF or print-ready)
• Manager App Handbook (PDF or print-ready)
• Signage templates (QR codes, app instructions, usage rules)

• Small Group Sessions (ideal for hands-on learning)
• Train-the-Trainer Model (equip key staff to train others internally)

Training sessions typically take 120 minutes per group. You decide what fits your client’s team best.

• You set the price for training services 
• You retain 100% of training revenue
• Pricing should remain within Reservato’s brand guidelines for fairness and consistency

Need to run a refresher? Want to train new seasonal staff?
As a partner, you’re free to offer follow-up sessions—either on-site or remotely. Plus, you’ll always have access to the latest handbooks and app updates through the Partner Portal.

Training ensures your clients succeed—and positions you as their go-to expert.
Whether you're working with a boutique hotel or a global cruise line, this is your chance to deliver real value beyond the hardware.